UVM is the external sales partner for your business. As a specialist in premier B2B telemarketing, we implement sales activities on your behalf in a friendly, professional manner, with your existing customers and with new ones. Using our multilingual and qualified UVM-Team we ensure that your company, your service and/or your products are positioned effectively and securely in national and European markets.
Starting with the design and development of a sales database, following through to cold-calling and finally closing sales, our value-added chain initiates the first contact, through to scheduling appointments, providing market research and feedback from customers and potential customers and closing the sale.
For existing business customers, we can carry out a customer satisfaction survey followed by on-going analysis of your customers’ requirements. Our work therefore not only gives you feedback from your customers but can also generate additional leads and orders.
By targeting your customers we are able to verify your marketing strategy. This way you get direct feedback on what works (and what doesn’t!) including new leads too.
Our international telemarketing includes the following:
Selling strategy, targets, sales database, telemarketing campaigns, evaluation, time logs, reporting
NEW CUSTOMER ACQUISITION
Market research, telephone scripts, first contact (cold calling), sending out information, arranging appointments, closing sales
CARING FOR EXISTING CUSTOMERS
Customer satisfaction and customer requirement analyses, making contact by telephone, sending out information, closing sales
STRATEGIC MARKETING CONSULTANCY
Marketing strategy check (via direct customer feedback), Telemarketing scripts, Evaluation, target setting, positioning
Sales approach, written documentation and evaluation in all European languages.